Terms & Conditions

Check in time: 03:00pm 
Check out time: 12:00pm 
Late check-out is subject to a fee of US $50 per additional hour. 

Rates are subject to change without prior notice. All prices are US Dollars and you will be charged in this currency at the time of payment. Any other currency or exchange rate shown is for informational purposes only. The hotel is not responsible nor it will cover any foreign transaction fees imposed by your bank. The hotel is not responsible for the actual exchange rate applied by your bank to convert any charges to your home currency. All guests are required to present the credit card used to make the reservation upon checking. No third-party cards will be accepted to cover the guest's expenses. 


Elements By Marquis reserves the right not to provide exemptions from its cancellation policy for medical matters, inclement weather conditions, or any other unforeseen circumstances. 


Please review your reservation policies and descriptions for the applicable terms and conditions. If the new set of travel dates have a different nightly rate, the promotion selected is no longer available, or a different suite category or occupancy is selected a rate difference and/or different rate conditions may apply to your update reservation. If the reservation is modified past the No Penalty period, please review your reservation policies to verify the applicable penalty. 


The interior spaces of Elements By Marquis are strictly non-smoking and you may face federal fines if you do not comply. We offer outdoor areas for smoking. Should this be of interest, please inquire with the concierge for further details. 


The resort is not pet-friendly. 


Although it is unlikely, there might be some circumstances when Elements By Marquis will not able to honor your suite reservation. Should this happen, you will be informed as soon as possible. We will offer you the following alternatives: 

  1. Change your travel dates. If you decide to modify your reservation to different travel dates, the property will be pleased to offer you an upgrade to the next room category confirmed at the time of reservation (subject to availability on new dates).

  2. Make your own hotel arrangements to stay at an alternate property. If you decide to make yourself the arrangements to stay at another property.